MY ORGANIZATION?
Let us not compromise on integrity
and befitting candidate personality
MY ORGANIZATION?
Let us not compromise on integrity
and befitting candidate personality
MY ORGANIZATION?
Getting duped is painful;
let’s prevent.
MY ORGANIZATION?
Getting duped is painful;
let’s prevent.
MY ORGANIZATION?
Customise your responses with
your customers’ emotions;
for successful business.
MY ORGANIZATION?
Customise your responses with
your customers’ emotions;
for successful business.
Emotion Detection Platform Deals With Genuine Emotion Analysis
The only suitable voice technology for risk assessment & adding true EI (emotional intelligence) to your systems.
Background
Understanding human emotions and motivations has always been a fundamental challenge in practically every part of our life, from professional decisions to personal relationships, from science to art, from infancy to maturity. Without a doubt, the better one understands human emotions, the better one can respond, communicate and connect!
The Emotion Detection Platform (EDP) is built on a patented set of voice parameters that have been discovered to correspond with major human emotions through study, and may be used in various combinations to detect false intentions in "real life" circumstances. These voice parameters were discovered using a database of audio files recorded in a variety of situations, including police interrogations, call centres, and controlled tests.
Voice Based Emotional Detection Platform Applicability
Emotion Identification, Personality Evaluation, and Risk Assessment using Voice Analysis can be used in following domains and more ...
Human Resources
We provide you with a platform where you can easily identify right fit for your organization by doing a simple voice analysis based personality evaluation.
Call Center
We provide you with a platform that can capture true emotional signals from your customers and agents to help agents in providing quality service.
Insurance
We provide you with a risk assessment technology that recognises distinctive voice patterns in insurance claim calls that may suggest a high possibility of fraud or misguided information.
Security
The platform that can detect and measure a variety of psychophysiological reactions that are indicative of changes in the tested party's perception, prompting the trained operator to follow its instructions and leads.
The Technology Detects the Emotional Content in Any Vocal Communication, Using Microphone, Over the Phone or Web.
STRESS | EXCITEMENT | HESITATION | CONFUSION | MENTAL EFFORT | CONCENTRATION | ENERGY | EMBARRASSMENT | PROFOUND EMOTIONS | AROUSAL | ANGER | SADNESS | HAPPINESS | PERSONALITY TRAITS | DEPRESSION & CLINICAL STATES
Why Emotion Detection Platform Capabilities are Unique?
Standard Phonetics
- Cues we can hear and control
- Relates to the pronunciation and intonation based vocal parameters and can be used to assess acted emotions
- Relates to vocal phenomena that are longer than 20 milliseconds
Emotion Detection Technology
- Uses 151 unique uncontrolled Bio-Markers of the voice – 2 patents granted, mostly secret.
- LVA vocal Bio-Markers assess traces of the genuine “emotional reflex” to reveal the true sensations and feelings.
- The genuine sensations are present in the time frames that are below 20ms.
What you say and how you try to sound, as well as the language you use are irrelevant to technology!
Layered Voice Analysis is a fully unique and exclusive technique from us that has no resemblance to any previous vocal analysis technologies or uses any previously known approach for detecting 'voice stress'. LVA does not analyse voice 'micro-tremors' (8-14 Hz)and can be utilised via phone lines and with standard commercially available microphones
Recent article from Technodecibel
Blogs
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echnoDecibel attended a CII Event for Artificial Intelligence from February 16th-18th at Pragati Maidaan, New Delhi. India
TechnoDecibel attended a CII Event for Artificial Intelligence from February 16th-18th at Pragati Maidaan, New Delhi. India. The Event was inagurated by our Hon'ble President…
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Optimization of Sales and Call Centre Quality
“This call may be recorded for training and quality purposes” Almost every time we pick up the phone and call a customer support helpline, we…
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Enhanced Risk Assessment for Insurance and Banking
The business environment is changing across all industries, including the insurance and banking sectors, as a result of digitization, which is characterised by an increase…
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